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Client Agreement and Privacy Policy

Effective Date: [6.10.25]
Counsellor: [Sarah Curry Counselling]
Website: [www.sarahcurrycounselling.co.uk]
Contact: [+44 7737761920 sarah@sarahcurrycounselling.co.uk]

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1. Sessions

Each counselling or coaching session lasts 50 minutes, unless otherwise agreed (e.g., extended coaching sessions).

  • Sessions cannot be extended if you arrive late.

  • Fees are payable 24 hours in advance.

  • You must provide at least 48 hours’ notice to cancel or reschedule a session to avoid being charged.

  • If less than 48 hours’ notice is given, I will try to offer another time within the same week. If this is not possible, the full session fee will be due.

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2. Confidentiality

All counselling sessions are confidential. However, there are legal and ethical exceptions, including:

  • If I believe you or someone else is at serious risk of harm.

  • If you disclose criminal activity.

  • If required to do so by law or court order.

  • In accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework, which I adhere to.

Clinical Supervision

As required by the BACP, I attend regular clinical supervision. This may involve discussing aspects of our sessions to ensure best practice. Your identity will not be disclosed, and all discussions remain confidential within professional boundaries.

 

3. Data Protection and Record Keeping

a. Session Notes

  • I keep brief, anonymised notes about each session.

  • These notes are securely stored (digitally or physically) and are not identifiable by name.

  • Notes are used solely for therapeutic purposes and professional oversight.

b. Use of Material for Accreditation

  • For accreditation or continued professional development, I may submit written material from sessions.

  • Any such content is anonymised, and reviewed only by professionals who are also bound by the BACP’s ethical framework.

c. Electronic Communication

  • Any emails or messages will be stored securely and only for as long as necessary.

  • I use reasonable steps to protect your information, but electronic communication can never be 100% secure. Please consider this when sharing sensitive information via email.

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4. Your Rights Under Data Protection Law

Depending on your location (e.g., UK under UK GDPR), you have the right to:

  • Request access to your data

  • Request correction or deletion of inaccurate or unnecessary data

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, contact me at:
📧 www.sarahcurrycounselling.co.uk
📞 +44 7737761920

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5. Use of Website (If Applicable)

When visiting www.sarahcurrycounselling.co.uk, certain data may be collected (e.g., cookies, IP address, browser type). This helps improve website functionality and user experience.

You can manage cookie settings via your browser.

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6. Emergencies and Crisis Support

Please note: I do not offer emergency or crisis services.
If you are in immediate danger or experiencing a mental health crisis, contact emergency services or a crisis line in your area.

 

7. Agreement and Signatures

By signing below, you agree that:

  • You have read and understood this Client Agreement and Privacy Policy

  • You consent to the terms of confidentiality, data use, and service delivery as outlined above

  • You understand how your data is collected, stored, and used in line with ethical and legal requirements

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